We will attempt to straighten wheels that have been flat-spotted or the rims have been bent – this is usually the result of hitting potholes or kerbing the wheels.
We will not attempt to straighten a buckled wheel.
There is a big difference between a bent wheel and a buckled wheel. A buckled wheel means that the wheel has been buckled from the centre hub of the wheel making the wheel when spinning to go in and out, this indicates that some part of the wheel the alloy has been stretched. This is common when an impact has been made with force on the side of the wheel (i.e. skidded and hit the kerbside on).
In general, the rotational axis of the wheel has been damaged and you will never be able to balance the wheel and tyre properly resulting in vibration, in this case, the wheel is not considered road-worthy and potentially dangerous we will not attempt to straighten/repair the wheel.
A bent wheel or flat spotted wheel is usually caused by excessive kerbing and head on potholes collisions. This damage results in the wheel rims being bent meaning the wheel circumference is misshapen and not identical all the way around (i.e. not completely round). A bent wheel when fitted with a tyre can be balanced correctly as the axis is not affected. You may however still experience vibration until it is repaired. In the majority of cases, The Wheel Specialist can repair these wheels using our wheel straightening equipment and techniques.
Wheel Straightening Policy
We take the issue of your safety extremely seriously and will consider the suitability of your wheels presented for repair/straightening on an individual basis. If in our view carrying out such work would compromise your safety we will err on the side of caution and refuse to repair the wheel.
It is recommended that any wheel that we attempt to repair* at your request is used as a spare wheel or considered for off-road use only.
Any wheel, no matter how slightly bent, MAY crack during the straightening process. Most wheels do not crack and we will take every precaution to maintain the integrity of your wheel. If the wheel can be repaired via welding this will be offered as an additional service via a third party. Additional charges will apply. Please refer to the Wheel Welding Disclaimer for full information.
In the event that your wheel does crack and is not repairable, we will not make a charge for the time spent trying to make the wheel straight and have no liability to recompense.
There will be some marking to the wheel in the straightening process, while we do everything we can to minimise this it is possible that some will be visible. If this is a concern we offer a full refurbishment process for an additional charge.
All work carried out at your request is entirely at your own risk and you agree to take full responsibility for all future possible consequences.